Patient Guide  

Key Information for Your Stay

Phone Directory

Phone Directory

To arrange for telephone service, call ext. 7055, which is available 24 hours a day, seven days a week. Fees are collected in advance and may be made by cash, debit or credit card. This service will allow you to receive calls between 8 a.m. and 10 p.m. You will be able to make local calls without additional charge to area codes 718, 516, 212, 347, 917 and 646.


Our phone system allows you to place and receive calls directly. Please notify family and friends of your hospital telephone number so they may call you directly. To discontinue phone service, call ext. 7055.


Local Calls: Dial 9, 1, area code then phone number.


Non-Local Calls: Dial 27, wait for the second dial tone, dial 0 plus area code and telephone number. These calls must be billed to your home telephone, credit card, calling card or made collect.


Calling a department within the hospital? Dial the last four or five digits of the number.

Hospital Services

Main Number

(718/516) 470-7000


Access Services/Admitting

(718/516) 470-7100


Administration

(718/516) 470-7764


Ambulatory Care Clinics

(718/516) 470-4400


Business Office

(888) 214-4065


Case Management

(718/516) 470-8740


Cashier’s Office

(718/516) 470-7522


Chaplain

(718/516) 470-8693


Childbirth/Parent Education

(718/516) 470-5134


Compliments, Complaints & Concerns  

(718/516) 470-7448

Concierge Desk 

(718/516) 470-5133 or 5132 


Emergency 

(718/516) 470-7500


Financial Aid 

(718/516) 470-7594 


Gift Shop (Vivo Health Marketplace,  Main Building) 

(718/516) 470-5199


Home Care 

(866) 651-4200 


Lactation Consultants 

(718/516) 470-5173 


Medical Records 

(718/516) 470-8429


Nursing 

(718/516) 470-7800

Parking Garage 

(718/516) 470-7676


Patient- & Family-Centered Care Department 

(718/516) 470-8792


Security 

(718/516) 470-7200


Serenity Caregiver Center

(718) 470-4996


Social Work 

(718/516) 470-7540


TV/Phone Rental 

(718/516) 470-7055


Vivo Health Pharmacy 

(718/516) 470-8486


Volunteer/Auxiliary 

(718/516) 470-7092

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